How to Change Customer Support’s Reputation – Building Trust with Clients After Years of Bad Support
Have you ever considered, the need to now build trust with clients because of the
Blog: Archives
Success is Fueled by Feedback
Feedback. Why you should give it, why should you receive it and how does it
Spreading Smiles, One Conversation at a Time
When you walk into Starbucks, of course you expect your cup of coffee passed off
5 Reasons People Aren’t Attending Your Event
Recently we asked our creative writing team about the best event they have ever attended.
An Honest Experience – Why I Didn’t Cancel My Account
Having been a customer support Happiness Advocate for our Webconnex team for almost 4 years
Self Care In Demanding Times
Over the course of working with Webconnex for a little over a year now, I
How to Be Loved by Customer Support
Recently I needed help from Apple’s customer support, so I decided to call in and
The Secret to Our Awesome Customer Support
“Hello this is Maci”, I said as I answered the phone. “Maci?!…. Oh Maci! You’re
How to Supercharge Your Form
That event you‘ve been spending countless nights planning for and dreaming of is coming up
It’s A Bird, It’s A Plane, It’s the Webconnex Team
Every year, in true Webconnex fashion, we cap off the end of the year by
Feature Friday – Avellanas Feature Release
We’re happy to announce our latest software update, Avellanas. We’ve made some major enhancements to